13 joulukuun, 2024

Creating Meaningful Engagement with Your SaaS Customers


In the SaaS world, engagement isn’t a metric; it’s a



13 joulukuun, 2024

The Anatomy of an Effective SaaS Landing Page


In a digital world teeming with SaaS solutions, standing out



28 marraskuun, 2024

Design as a Strategy: Best Practices


In today’s competitive market, design is no longer confined to



23 marraskuun, 2024

How to Scale Up Your Conversion Rates in SaaS Business


Conversion rates are the lifeblood of any SaaS business. Whether



22 marraskuun, 2024

The Biggest Issues in Onboarding Flow in SaaS Companies


Customer onboarding is the first and perhaps the most critical



20 marraskuun, 2024

Mobile App Design: Best Practices


Designing a mobile app is more than creating an appealing



19 marraskuun, 2024

A/B Testing Is Essential for SaaS Businesses


In the fast-paced world of Software as a Service (SaaS),



18 marraskuun, 2024

Why Design Matters: More Than Just Aesthetics


In the modern world, design is everywhere. From the apps



18 marraskuun, 2024

Why Design Guidelines Are Essential for Every Company


In today’s fast-paced, competitive business environment, maintaining a consistent and



17 marraskuun, 2024

Poor Design Will Fail Your Company: Here’s Why


In saturated markets, great design can be the difference between standing out and blending in..



15 marraskuun, 2024

UX design – anything but usability is pointless


In software projects, user experience ( UX ) design is a critical



15 marraskuun, 2024

Usability in software development


Usability is a key part of modern software development, as



15 marraskuun, 2024

User experience ensures customer satisfaction


Customer satisfaction is the cornerstone of companies’ success, and a



15 marraskuun, 2024

Usability – remember these at least


Usability is the basic pillar of the quality of software,



15 marraskuun, 2024

The designer brings more understanding


A large number of our projects contain one clear and



15 marraskuun, 2024

Customer understanding and good UX


A good user experience ( UX ) is an essential part of



15 marraskuun, 2024

Design as part of the SaaS company’s customer experience


Design plays an increasingly central role in building the customer



15 marraskuun, 2024

Internationalization and UX of a SaaS company


Nowadays, the internationalization of SaaS ( Software as a Service ) companies



15 marraskuun, 2024

User interface design – the key to user experience


User interface design is a key part of the development of



15 marraskuun, 2024

Good design enables growth


For many companies, design is more than just an aesthetic



15 marraskuun, 2024

A UI designer’s toolkit


Figma A popular cloud-based design tool that supports real-time collaboration.



15 marraskuun, 2024

Design Thinking: The Secret Ingredient of Successful Organizations


Many of the world’s most successful companies, such as Apple,



15 marraskuun, 2024

User experience is not guesswork – UXR


Improving the user experience and increasing usability while removing unnecessary



15 marraskuun, 2024

Conversion optimization and TOP5 tips


Website conversion optimization is the process of improving website performance by converting



15 marraskuun, 2024

UI/UX designer who understands code


UX design isn’t just about creating beautiful user interfaces; it



15 marraskuun, 2024

Search engine optimization as part of website design


Search Engine Optimization ( SEO ) is a key part of modern



15 marraskuun, 2024

User interface design and good UX


Good user interface design is based on a few key



15 marraskuun, 2024

This is how you develop internal communication


Improving internal communication within the organization is important, as it



15 marraskuun, 2024

Involve customers through service design


Involving end users in the service design process is critical



15 marraskuun, 2024

Jakob Nielsen and the principles of usability


Jakob Nielsen is one of the world’s most famous usability experts



15 marraskuun, 2024

Testing the prototype


Effective prototype testing is an essential part of the design



15 marraskuun, 2024

Utilization of AI in services


Designing better services that utilize artificial intelligence requires strategic thinking,



15 marraskuun, 2024

Web service conceptualization


Conceptualization means developing and refining an idea or plan into



15 marraskuun, 2024

Customer experience of a software project


If problems arise in a software project, it is especially



15 marraskuun, 2024

Build services like Netflix


Netflix invests in a good customer experience in many different



15 marraskuun, 2024

Design should be at the heart of everything v.2


The iconic design of Braun products is due to several



15 marraskuun, 2024

A winning customer experience


A winning customer experience results from the combined effect of



15 marraskuun, 2024

What are the benefits of service design?


Service design is a multidisciplinary approach that can be used



15 marraskuun, 2024

Why invest in UX design also in internal systems?


Investing in UX design also in internal systems (e.g. company



15 marraskuun, 2024

Empathy in service design


Empathy plays a central and decisive role in service design, as



15 marraskuun, 2024

Visualization of the service path


The visualization of the service path, i.e. the Service Blueprint , is



15 marraskuun, 2024

How to produce world-class UX?


If you clicked on this article, you probably have a



15 marraskuun, 2024

Design Thinking: empathy enables customer focus


Customer focus is one of the most important success factors



15 marraskuun, 2024

This is how you consider ethics in the development of digital services


Ethics in the development of a digital service means paying



15 marraskuun, 2024

UX and UXR


When planning a good user experience, it is important that



15 marraskuun, 2024

Design should be at the heart of everything


One of the world’s most famous companies and at the



15 marraskuun, 2024

The secret chest of UX design


This week I talked with a person who would like



15 marraskuun, 2024

Laws of UX design


UX design (user experience design) is based on several principles



15 marraskuun, 2024

User testing with artificial intelligence


This is how artificial intelligence is changing user testing: Artificial



15 marraskuun, 2024

What is the hardest thing about UX design?


UX design is a complex process that requires a wide



15 marraskuun, 2024

5 star customer experience


In today’s competitive environment, customer experience is one of the



15 marraskuun, 2024

DesignOps – partner for design expertise


DesignOps as an aid to the organization’s design expertise In



15 marraskuun, 2024

Renewing the digital service


When the renewal of the digital service is topical, it



15 marraskuun, 2024

Design Thinking: the process that ignites the flame of creativity


Creativity is one of the most important success factors for



15 marraskuun, 2024

10 commandments of good design


Distinguishing good design from bad or mediocre design is based



15 marraskuun, 2024

The unbearable lightness of the user interface design


At the beginning of the week, I wrote about how



15 marraskuun, 2024

Usability and Search Engine Optimization


Every now and then you come across an argument about



15 marraskuun, 2024

New business with the help of service design


Service design is a great tool that combines user-oriented thinking, creativity



15 marraskuun, 2024

Ethical design


During my own history, when I have done planning, ethical



15 marraskuun, 2024

Dieter Rams and 10 principles of good design


Dieter Rams, iconic industrial designer and long-time Braun designer, created 10



15 marraskuun, 2024

Digitization megatrends shape business


Digitization megatrends shape business Digitalization is still one of the



15 marraskuun, 2024

Hiring a visual designer


If you are hiring a visual designer, it is good



15 marraskuun, 2024

Service design: Why it matters to every product owner


Service design is a method used to ensure that a



15 marraskuun, 2024

Mobile application UI/UX design


Mobile application user interface (UI) design is an important part



15 marraskuun, 2024

Design as a Service vs. traditional design activity


Design as a Service (DaaS) has changed the way companies



15 marraskuun, 2024

The role and identity of the designer in the digital world


Designers can be found in almost all industries. However, they



15 marraskuun, 2024

DesignOps – How to get started


DesignOps ( Design Operations ) is a means of managing and optimizing



15 marraskuun, 2024

Design Thinking: a future tool for every organization


In recent years, design thinking has become a popular approach



15 marraskuun, 2024

Artificial intelligence and UXR


Working with generative AI speeds up our work, allowing us to



15 marraskuun, 2024

What is UX writing?


UX writing ( User Experience Writing ) is a form of practical



15 marraskuun, 2024

User interface design and its importance


When was the last time you watched a movie on



15 marraskuun, 2024

Designing the perfect landing page


A perfect landing page is designed to attract visitors and



15 marraskuun, 2024

How can artificial intelligence be used as part of ideation?


Artificial intelligence can be used effectively for ideation and brainstorming



15 marraskuun, 2024

UX and UI design – what are they?


UX design (User Experience Design) and UI design (User Interface Design) are closely



15 marraskuun, 2024

Simple user interface – TOP5 things


When developing a simple user interface (UI), it’s important to



15 marraskuun, 2024

Design Ops


I came across the idea of ​​the Design Ops service



15 marraskuun, 2024

Digital customer experience – this is how it started


Developing a digital customer experience is vital in modern business,



15 marraskuun, 2024

Accessibility requirements in digital services


Accessibility settings for digital services are guidelines and policies that



15 marraskuun, 2024

User interface design – 10 considerations


User interface (UI) design is a key part of digital



15 marraskuun, 2024

What makes a good user experience? 10 factors


A good user experience (UX, User Experience) consists of several



15 marraskuun, 2024

What is service design?


Service design is a customer-oriented design method that focuses on



15 marraskuun, 2024

Service design helps to develop business


Service design has become an important tool when companies strive



15 marraskuun, 2024

Is there a need for an intranet?


In today’s world, where cloud services, social media and various



15 marraskuun, 2024

Service design in support of engineer-led organizations


Engineer-led organizations often have a strong focus on technology and



15 marraskuun, 2024

What does a user interface designer’s day consist of?


The user interface designer’s work is creative, versatile and requires



15 marraskuun, 2024

Why use Figma in user interface design?


Figma is a popular and powerful tool for user interface



15 marraskuun, 2024

User testing with artificial intelligence – benefits compared to traditional testing


User testing done with artificial intelligence differs from traditional user



15 marraskuun, 2024

The perfect landing page


A complete landing page is a web page that is



15 marraskuun, 2024

This is how you ensure a high-quality user experience


Ensuring a high-quality user experience (UX) in digital services requires



15 marraskuun, 2024

Good UX design supports business growth


Good UX design ( user experience design ) supports business growth in



15 marraskuun, 2024

Why should you invest in UX design?


Investing in UX design (User Experience Design) is important for



15 marraskuun, 2024

The most popular user research methods


The traditional user research methods taught at the university focus



15 marraskuun, 2024

Service facelift – 10 tips


When you give an existing service a face lift , i.e. update



15 marraskuun, 2024

Renewing the online service


Renovating an online service is an extensive process that requires



15 marraskuun, 2024

The most common problems in software development


Software development projects often have many challenges that can affect



15 marraskuun, 2024

UXR stands for User Experience Research


UXR ( User Experience Research ) i.e. user experience research. It is



15 marraskuun, 2024

Prototype: From an idea to a working product


In product development, the prototype is a key tool in



15 marraskuun, 2024

Design system as the backbone of product development


Design system has become a central part of modern digital



15 marraskuun, 2024

Conversion optimization: This is how you increase the power and sales of your website


Websites are your company’s digital shop window, which is open



15 marraskuun, 2024

Jakob’s Law: The cornerstone of intuitive user interface design


In the world of digital products and services, one term



19 lokakuun, 2024

Creating a Custom Font for Your Company: Why and How


In an increasingly digital and brand-conscious world, standing out from



6 lokakuun, 2024

What is the difference between UX and UI design?


The terms UX (User Experience) Design and UI (User Interface)



6 lokakuun, 2024

How to use Service Design?


Using service design involves applying a structured, user-centered approach to



6 lokakuun, 2024

Why Service Design is important?


Service design is important because it focuses on creating and



6 syyskuun, 2024

What is Service Design?


Service design is a multidisciplinary approach to designing and improving



30 toukokuun, 2024

WordPress -sivustoja Tampereelta käsin


Taas niitä saa. Pienen luovan tauon jälkeen, Moretag on taas



11 helmikuun, 2021

Työpäiväkokemus ja asiakaskokemus


Kirjoitimme kirjassamme siitä, miten työpäiväkokemus vaikuttaa asiakaskokemuksen syntymiseen. Tällä viikolla



24 helmikuun, 2020

Kohti parempia palveluita


Olin puhumassa Toisen Toimiston 1v synttäreillä 21.2.2020 ja tässä muutama



21 helmikuun, 2020

Verkkosivuston aloituspalaveri


Hei! Tervetuloa aloittamaan uutta WordPress-projektia kanssamme. Aloituspalaverissa täytämme yhdessä oheisen



20 syyskuun, 2019

Podcast / Viiden tähden asiakaskokemus


Tämän viikon podcast on nauhoitettu yksin makuuhuoneen nurkassa. Pahoittelut flunssasta



13 syyskuun, 2019

Podcast: Vieraana Kati Haikola-Mehtälä / Toinen Toimisto


Tänään vieraana Toisen Toimiston Kati Haikola-Mehtälä. Aiheena mm. yrittäminen, työtilat



30 toukokuun, 2019

Minkälainen on meille hyvä asiakas?


Miten olette itse määritelleet teidän unelma-asiakkaan? Kuinka tarkasti olette yhdessä



29 toukokuun, 2019

Moretag WordPress Engine




29 toukokuun, 2019

Kuka pitää ruorista kiinni?


Kävin puhumassa WP-Jyväskylässä aiheesta ”Mihin WordPress-projektit kaatuvat”. Samasta aiheesta on



3 tammikuun, 2019

Paljonko nettisivut maksavat?


Niin, paljonko auto maksaa? Kuten ymmärrät, siihen ei ole yhtä



22 joulukuun, 2018

Osakeyhtiön toinen vuosi


Noin vuosi sitten kirjoitin osakeyhtiömme ensimmäisestä vuodesta. Luin sitä äsken



12 joulukuun, 2018

Verkkopalvelun kilpailuttaminen


Aiheesta on toki kirjoitettu paljon, mutta ajatus heräsi jälleen esille



28 lokakuun, 2018

WordPress -sivusto Gutenbergin avulla


Kirjoitin aiheesta hetkinen sitten. Ainakin ensimmäiset fiilikset Gutenbergin, eli WordPressin



16 lokakuun, 2018

Perunasta asiaa


Satuin törmäämään netissä kuvaan, jossa on peruna pakattu muoviin. Siis



10 lokakuun, 2018

Yrittämisen epävarmuus


Joku kyseli tällä viikolla Yrittäjät FB-ryhmässä, että miksi kukakin on



7 lokakuun, 2018

Tallenna ja dokumentoi


Innostuin valtavasti muutama viikko sitten katselemaan YouTubesta muutamia vlogeja. Täytyy



23 syyskuun, 2018

Älä rakenna Roomaa viikossa


Aikataulut. Niistä on puhuttu paljon. Missä ajassa mitäkin pitäisi saada



19 syyskuun, 2018

DAAS – Design as a Service


Kyllä, tiedän. Varsinkin Elisa vihaa kaikkea ”X as a Service”



13 syyskuun, 2018

Hyvät, pahat ja Gutenberg


Varmaan loppuvuoden puhutuin uudistus WordPress-maailmassa on Gutenbergin tuleminen. Tämä sisällönhallintaan



10 syyskuun, 2018

Kotisivut WordPressillä




10 syyskuun, 2018

Graafikko koodaa


Meillä jokainen projekti menee niin, että visuaalinen suunnittelija joka on



20 kesäkuun, 2018

Brändiuudistuksen digitalisointi


Saimme muutama kuukausi sitten viestin: ”Kollegani vinkkasi, että sinulta kannattaisi



28 toukokuun, 2018

Bisneksen puuhakirja


Siitä se ajatus silloin syntyi. Pyörittelin noin vuosi sitten ajatusta



15 toukokuun, 2018

Tiedon, datan ja ymmärryksen äärellä


Jos olet välttynyt viimeisen kolmen vuoden aikana kuulemasta sanontaa ”data



26 huhtikuun, 2018

Työ ei katso paikkaa


Istahdin aamulla Satakunnan liikenteen ExpressBussin syleilyyn ja otin suunnan kohti



1 huhtikuun, 2018

Asiakaskokemuksen älyttömät odotukset


Kävin taas puhumassa ja kouluttamassa asiakaskokemuksesta. Jokaisen vastaavan tilaisuuden ensimmäinen



26 maaliskuun, 2018

Ota yhteyttä




21 maaliskuun, 2018

Palvelut




20 maaliskuun, 2018

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19 maaliskuun, 2018

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18 maaliskuun, 2018

Etusivu


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1 maaliskuun, 2018

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